Mr. V's Body Shop - Brookings, South Dakota. Auto Body Repair and Painting Services.

Mr. V's Body Shop has proudly served Brookings and the surrounding areas in South Dakota since 1995.

Frequently Asked Questions

Click a question to view answer

  • Q: Do I need three estimates?

    No, you do not need three estimates. The most important thing is for you to select a repair facility you trust and inform your Insurance Company.

  • Q: What is a DRP shop?

    DRP simply means direct repair program. Insurance companies can provide you with a list of their preferred or direct repair providers in your area. These chosen providers have met specific requirements in the areas of: training, quality, customer service, and possess the state of the art equipment necessary for the best possible repair to your vehicle and experience for you.

  • Q: What if an insurance company refuses to work with the repair facility I choose?

    As the vehicle owner, you make the decision. You have the right to select the repair center of your choice. There are specific laws that give you this right and prevent anyone from requiring you to use an alternative repair facility.

  • Q: Am I required to notify my insurance company before repairs begin on my vehicle?

    Yes. We need approval from your insurance company before the repairs may begin. The insurance company will authorize repairs, parts types used, payments and written and photo documentation before and during the repair process.

  • Q: Will the parts be ordered before I drop off my vehicle for repair?

    Absolutely. We order your parts to arrive before your vehicle is dropped off. This enables us to provide quicker turnaround time.

  • Q: When is my vehicle considered total loss?

    When the price of repairs exceeds the insurance company’s determined value of your vehicle.

  • Q: Can I get a ride home when I drop off my car?

    Yes, we would be more than happy to provide this service to you. We want each customer’s visit to be a positive experience and will work diligently towards that goal. We also have an Enterprise Car Rental branch located at our shop for convenient car rental service to all of our customers.

  • Q: How can I get a rental car? (Enterprise Car Rental located at our shop)

    If you need a rental car, your insurance company can help you make the necessary arrangements or we would be more than happy to help as well. Insurance companies will only pay for a rental car if you have the option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.

  • Q: What are Betterment charges?

    Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are and replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.

  • Q: How will I know when my car is done?

    You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail during the repair process if you have questions or concerns.

  • Q: Is there a warranty on the repairs to my vehicle?

    Yes, Mr. V’s guarantees all repairs with a Lifetime Warranty.

  • Q: Do I have to pay a deductible?

    Insurance deductibles are due at the completion of the repair process to the repair center. The amount of deductible that you will be responsible for is determined by your insurance policy. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren’t sure about your deductible, you can call your agent and they can tell you if your claim falls under comprehensive or collision coverage and the amount of deductible you will be responsible for.

  • Q: Who do I pay my deductible to?

    If your deductible is not waived, it will be your responsibility to pay Mr. V’s Body Shop at the time you pick the vehicle up.

  • Q: What forms of payment do you accept?

    We accept Visa, MasterCard, Discover, American Express, Cash or Check.

Classic vehicle painting services - body shop. Brookings, South Dakota. Mr. V's Body Shop.

Over 250 Five Star Reviews!

99% Recommended!

Find Out What Our Customers Are Saying About Our Work

Muscle Car Painting Services. Mr. V's Body Shop - Brookings, South Dakota.

Call Us Today! 605.692.6686

Auto Body Repair - Brookings South Dakota. Mr. V's Body Shop.

Connect With Us   |   Driving Directions

Copyright © 2011- - MR. V’s BODY SHOP. ALL RIGHTS RESERVED
Blue Chrome Studios. Website Design, Logo Design, Business Cards, Post Cards, Brochures.